Store Policy
Payment
- Credit / Debit Cards
- SQUARE
- Offline Payments
Shipping & Returns
SHIPPING POLICY
Free delivery to all CAD customers. No customs/duties charged to the customer.
We make your jewellery from scratch and will send the items within 12 working days. We may be able to make the items quicker on special request.
Delivery times may take up 12 working days in international transit.
RETURN & EXCHANGE POLICY
We manufacture the jewellery specifically in your jewellery colour combination, so we cannot refund or exchange the items if you simply don’t like it. If there is a manufacturing fault then we may offer an exchange/ refund.
Please note that earrings cannot be returned for any reason due to hygiene reasons.